An IT professional is an integral role within a company that manages and supports diverse tasks related to information systems, software applications, and computer hardware.

Following his role as Nick, the IT Guy on The Office, Nelson Franklin jumped into other sitcoms. He appeared on the shows Black-ish, Veep, and New Girl and also acted in the movies You People and Being the Ricardos.

"Email Surveillance" is the ninth episode of the second season of the American comedy television series The Office and the show's fifteenth episode overall. Written by Jennifer Celotta, and directed by Paul Feig, the episode first aired in the United States on November 22, 2005 on NBC.

Nick Burns, Your Company's Computer Guy Debuted November 20, 1999. Nick Burns (Fallon) looked like an archetypal nerd (dirty unkempt hair, pagers, pocket protector, etc.) and was an IT Support guy at a large company. He would nastily mock anyone who asked for his assistance in fixing a problem with their computer.